On the main page click on “YOUR ACCOUNT”. If you already have your account, you only have to write your email and password to be able to log in. If you want to create a new account, click on "Create Account" and fill in the indicated fields, we will ask you for the essential information to speed up the purchase process
Go to the "My account" section and click "I forgot my password". Indicate the email address corresponding to your user and we will send you a new automatically generated password that you can change again by entering your account within the control panel.
Orders submitted on our website are processed and shipped very quickly; regrettably, we cannot cancel or modify orders. We are sorry for any inconvenience this may cause.
To ensure your satisfaction with the products you purchase, we check for any possible defects before the products are supplied. All products are carefully packed and shipped in excellent condition. When the delivery of your order is made, you must check that everything is as requested. If there is any discrepancy or problem with the order, indicate it on the delivery note that the carrier will deliver.
If you need to change your delivery address just contact us with your order number and updated address.
If the package is already with the courier and you have received your tracking number you can also contact them directly to change the delivery address.